Manage My Home

Choose your Plan

Having the same plan is not right for everyone, so we have developed a few simple commission and housekeeping plans to choose from. Our fees are extremely competitive and are designed to drive more revenue to you. Please inquire further and let us tailor the right plan for you.

We are TRULY LOCAL

While some companies say they are local, we are TRULY LOCAL and we believe that makes all the difference. Each of our staff members has been with our company for at least 10 years and all of our decisions are made locally. We only rent properties in the Vail Valley, so we are focused on caring for your property and generating more revenue for you. We do not manage thousands of properties nationwide like many of our competitors but rather we manage approximately 100 properties in the Vail Valley.

Increase your revenue while you sit back and relax!!

Even with one of the worst snow seasons in Vail’s history, we continue to exceed expectations. Many of our properties even received increased income over last season. Our marketing and Dynamic Pricing program is second to none, this leads to more revenue for you. We market your property on over 40+ websites and to our 30,000+ repeat guests. We are proud to announce that we were recently named as a Premier Partner on the Homeaway Network. This distinction is reserved for the very best companies who consistently receive high guest review scores and strong online bookings. It will also help separate you from the competition and bring you more revenue.

High Tech and High Touch

We use the latest and greatest technology in the industry combined with the highest levels of customer service to all owners and guests. We call it high tech and high touch. Our owner portal allows owners to book, edit and delete reservations, see monthly statements and preview all their upcoming reservations. Our state of the art phone app makes it simple for guests to access their directions, check in information and every detail about the property they are staying in.

Guest Experience

We take customer service to a new level. We make sure each of our/your guests is totally satisfied. In fact, we don’t stop working until we know each and every guest leaves fully satisfied with their vacation experience. We strive to make the reservation process as smooth as possible, our concierge will assist the guest with every detail and all guests (and owners) are given full and free access to the Aria Club and Spa (Vail’s premier athletic club and spa)

FREQUENTLY ASKED QUESTIONS

How do you market my property?

Over the past 26 years we have developed a very comprehensive and robust international marketing program that has created proven and consistent results. Your property is listed on over 40 websites including VRBO, Homeaway, Airbnb, Booking.com, VacationRentals, Flipkey, Tripadvisor, Expedia, Ski.com, Luxury Retreats and many more. We pay for all the listing fees and we take professional photos and video tours of your property. We also have a very extensive search engine marketing campaign on Google, Yahoo and Bing.

Your property is also listed with Vail/Beaver Creek Central Reservations and the Vail Valley Partnership which includes Vail.com, Beavercreek.com and Vailonsale.com. We work with hundreds of travel agents and tour operators locally, nationally and internationally. We receive referrals from many local realtors including over 100 agents within our own company. We also market heavily to our over 30,000 repeat guests.

How do you charge to manage my property?

We have a few commission options to choose from. We offer a very competitive commission split plus the cost of the checkout clean. We also have the option of charging a flat commission split that includes the checkout clean. We now also offer the option of charging the guest for the housekeeping. (Please inquire further)

Do you provide the housekeeping?

Yes, we handle all of the housekeeping. Our professional staff has been with us for many years and provides extremely high quality cleaning in an efficient, professional and cost effective manner. We charge a flat fee each time the home is cleaned. We provide guests with a checkout clean and if guests would like a mid week clean or daily cleans at their cost. For owner cleans or guest of owner cleans we charge an hourly rate of $32 per hour.

Who provides the linens, towels and supplies?

We as the property manager provide the linens, towels and supplies (soaps, shampoos, toilet paper, etc.) We also have an optional duvet program which approximately 90% of our owners use. There is a small additional fee but the program pays for itself because no dry cleaning is needed as is with comforters. (Please inquire further)

Do you have a maintenance staff available?

Yes we do. Our maintenance staff is very experienced and can handle all types of general maintenance as well as some light plumbing and electrical. We also work closely with a number of preferred vendors in the event an outside contractor is needed.

Are you available 24/7 for emergencies?

Yes, we are available 24/7/365 to handle all types of emergencies. We have a dedicated LOCAL Berkshire Hathaway employee who is available to troubleshoot any emergency at all times.

When do we receive payment?

We send you a monthly statement on the 10th each month covering all the rentals from the previous month. We can mail you a statement and check or we can email you the statements and do an ACH deposit into your bank account.

Is my home inspected?
Yes. Our team inspects your home after each rental and prior to each rental. With each inspection we have a complete list of items that are inspected. This is done to make sure your home is well cared for and also to make sure the home is ready for the next guest or owner arrival. Our inspection staff is also looking for potential damage caused by guests.

How do we block off dates?

When you initially sign the agreement with us, you just block off whichever dates you would like to use and we book around your dates. At any point you wish to block additional dates off you just have to check to make sure the property is available. You can then book a reservation on our owner’s portal (we provide you with a username and password) or email/call us and we will get it blocked for you. You can also edit delete and reservations on the owner portal.

How do guests contact you if they have any questions or issues during their stay?

The guests will have all of our contact information from their confirmations. It is also listed in the home and it’s in our phone app which we provide to them as well. They can call us or email us and we will take care of them immediately. Our phone app for Apple or Android is loaded with information regarding your property as well as the entire area.

How do you handle garbage pickup?

If you are part of a condominium association, then we will use the association provided garbage pickup. If not, then we provide garbage service for a small fee. We will empty the trash after each rental.

Do I have to collect or pay sales tax?

No, we collect and pay all the sales tax on your behalf. We will also assist you in obtaining and Vail business license.

Why should we use Berkshire Hathaway as my property and rental manager?

We are a truly local team of highly skilled property managers who are passionate about what we do. We have been in business for 26 years and collectively our staff has over 100 years of property management experience in the Vail Valley. Each of our team members has been with our company for at least 10 years. Having a local experienced team allows us to respond quickly to the marketplace which leads to more revenue for you.

Our focus is caring for your property as if it were our own, delivering strong rental revenue and providing you and the guests with the highest levels of communication and customer service. We are a full service management and rental company who delivers consistent results, year after year.